Trust built from real customer recommendations.built from real
customer recommendations.
No public complaints. Just constructive feedback.
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Trusted businesses
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Verified recommendations
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Recommendations last 30 days
Most recommended in the last 30 days
Exclusive perks from businesses you'd use again.
Discover worthwhile offers available through Would Use Again, from businesses backed by real customer recommendations.
Explore PerksHow it works
From completed services to visible trust.
A verified process built around real customer trust.
1
Service completed
A business can send the customer a recommendation request, or a genuine customer can start a recommendation themselves from the business's profile.
2
Customer responds
The customer answers one simple question: would they use the business again? Customer-started recommendations are published after the business confirms that they were a genuine customer.
3
Recommendation score updates
Both Would Use Again and Would Not Use Again responses count towards the public recommendation percentage.
4
Private feedback stays private
Would Not Use Again still affects the public score, but the customer's written feedback stays private rather than becoming a public complaint.
FAQ
Common questions. Straight answers.
For businesses
Adding your profile, sending requests and building trust.
Is Would Use Again free?
Yes. Creating a business profile and collecting recommendations will ALWAYS be free.
Can anyone review my business?
No. Recommendations must be linked to a genuine completed service.
Do customers need to sign up?
No. Customers do not need to sign up, create an account or log in.
How do I get recommendations on my profile?
Share your business's unique recommendation link with your customers.
Can I send recommendation requests by mobile instead of email?
Yes. Individual recommendation requests can be sent using either a customer's mobile number or email address.
How do Would Not Use Again responses work?
They still count towards your percentage, while the written feedback stays private.
Can I add more than one business?
Absolutely. You can manage multiple businesses from one account.
Can I offer a WUA Perk?
Eligible businesses can submit an exclusive WUA Perk for approval from their dashboard.
Do I need a profile photo?
Not at all. A logo is enough to get started.
For customers
Finding businesses, responding to requests and privacy.
Can anyone leave a recommendation?
Recommendations must be linked to a genuine completed service.
Can businesses only ask happy customers?
Customers do not have to wait to be asked. Any genuine customer can start a recommendation.
Can I trust the scores?
Recommendations are linked to completed services and both response outcomes affect the percentage.
Do I need to sign up to leave a recommendation?
No. There is no account to create and no login required.
Do I have to leave my full name?
No. You can leave your full name, first name, initials or no name at all.
How do I find a business?
Search by business name, service or location.
What are WUA Perks?
WUA Perks are exclusive or better-value offers from businesses on Would Use Again.
Can I browse recommended businesses?
Yes. The homepage highlights recommended businesses, new businesses and recent recommendations.
Is this just another review website?
Not really. Would Use Again is built around one simple question: would this customer use the business again?
Add your business
Start building stronger customer trust.
Create your profile, send your first recommendation requests and build trust through customer responses.
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